Quick Service Restaurants to Improve Operational Efficiencies Across Franchises
SINGAPORE–(BUSINESS WIRE)–Both KFC and Pizza Hut in Singapore have selected Zap Business Intelligence software to improve corporate performance and gain operational efficiencies.
The Singapore master franchise for KFC and Pizza Hut Singapore faced challenges when it came to meeting corporate reporting requirements, benchmarking store performance, and reducing the time and costs spent on day-to-day reporting across multiple business systems.
Zap Business Intelligence will empower KFC and Pizza Hut employees to report on and analyse information across systems including finance, payroll, inventory, mobile delivery, and human resources. They will create reports, scorecards, dashboards, Key Performance Indicators and ad-hoc analysis to gain a shared understanding of performance and meet reporting requirements efficiently. Zap Business Intelligence is a Microsoft-based business intelligence (BI) solution that delivers corporate information anytime, anywhere via a web browser.
“Improving reporting and analysis across our franchises and head offices offers considerable gains in efficiency and will enable our businesses to become more agile, responsive and performance-focused,” said Teng Sern, Business Analyst at KFC/Pizza Hut. “We face daily challenges in producing timely reports and complex analysis across our many stores and product lines to make informed decisions. We estimate that we will gain a return on investment from Zap Business Intelligence within 12 months, particularly in reducing the amount of staff time spent on daily reporting. We chose Zap Business Intelligence because it offers powerful functionality and proven scalability, yet is easy to install, maintain, and use.”
“We are pleased to welcome KFC and Pizza Hut as Zap customers,” said Garth D. Laird, President of Zap. “As leading Quick Service Restaurants, we value their decision to choose Zap and commend their leadership in using business intelligence to monitor and improve their business operations.”
KFC and Pizza Hut will initially deploy Zap Business Intelligence to 300 and 200 users, respectively, within Singapore.
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